Alpha Energy Goes Above and Beyond on Emergency Replacement
An Alpha Energy Solutions customer was faced with a major dilemma. On Friday morning, an Alpha Energy technician responded to a service call that the customer’s building had no heat. Upon inspection, he diagnosed the problem — there were holes in the heat exchangers that kept the large public building warm. The simple fix was to order new heat exchangers. However, the problem was that major events were scheduled in the building starting in 24 hours, and the lead time…