We all know what’s coming — chilly weather. And in our business, that means it’s time to prepare ourselves, AND our customers, by making sure that furnace systems are safe and ready to go. Remember, it’s not just a comfort issue. Every year we hear on the news about fires that start because heating equipment is not operating properly. These tragedies are heartbreaking and preventable. We came across this great story from business coach Frank Besedjnak and wanted to share it…